We are problem solvers, holiday savers, exceptional bath builders and much more. Our services include: Plumbing and everything connected to it. We remodel bathrooms and powder rooms. We install hot tubs and jacuzzis. We renovate kitchens and laundry rooms. We'll run new outdoor faucets or in-ground sprinklers. We install hot water tanks and towel warmers and complete heating systems. We have a wealth of experience and we'll make sure your job is done right at a reasonable cost.

When we arrive at your house...Here's what to expect...and what not to expect.

Thanks for inviting us into your home to help with a plumbing or heating problem, or to discuss a remodeling project. We realize you have plenty of choices in contractors, most of whom may not explain how they treat you & your home.

First, we promise not to arrive before 8 AM because we realize you may have family to get off to school or work. We've seen contractors show up at customers homes as early as 6 AM & we don't think that's good manners. Pounding on your door, plugging in saws, no, we promise to work around your schedule. After all, you're the customer. When we arrive, we're not going to make a lot of noise. You can expect a courteous, well-groomed technician to greet you with a smile, to listen twice as much as he talks, to solve problems with logic rather than guesswork. You can expect that same technician to be with us next time you call.

Our vehicles are in good shape, our radios are turned down low. We'll park in your driveway only with your permission, we'll cover our work area, carry out any debris neatly for proper disposal, we'll wipe our feet or take our shoes off.

We will, of course, have complete liability & comprehensive insurance coverage. If one of us is injured on your property it will not affect your homeowners policy. Should we accidentally damage your property (it'd be the first time!) we want you to know our insurance will cover the 1st $2 million.

We are a responsible contractor. Our professional licenses will be current & the bonded technicians who work in your home won't wander into parts of your home where they have no business being. None of our people will be smoking or chewing tobacco on your property. We also have an alcohol-free policy. We don't drink any alcoholic beverages during the day...period.

We won't use your bathroom without your permission. This, too, we recognize as your personal space. If you should decide to allow it's use, be assured that we'll leave it cleaner than we found it. And we don't use your hand towels, we have our own. Nor will we use your kitchen or glassware to get a drink of water. We have our own beverages, & we won't leave our bottles lying around.

We'll plan your job carefully to ensure that if your water, heat or electricity must be interrupted, it'll be for the shortest possible time.

And don't be concerned about our people using your telephone, we won't. We won't play music while on the job. We're not the sort of company that shows up with a boom-box. We like to work as quietly as possible. If you have small children who need naps during the day, we'll be especially sensitive to that. Now, this shouldn't have to be said, but, we've seen it all. We will not use foul language in your home. Even if we drop something heavy on our toes! We make it our policy to treat your family members with the same respect we would expect others to show our family members. And if you have a family pet, don't worry, we know about pets. We'll be careful as we go to & from our truck.

When we're done working, we'll clean up thoroughly & to your satisfaction. We'll go over the work & make sure you're happy. We'll take all our scrap with us, we won't leave it in your garbage cans. All in all, we're going to treat you with the respect you deserve while we're working in your home. You, after all, are the customer. Should you have a question, call our support staff. You won't get an answering machine!

Thanks again for considering us. We look forward to serving you in a most professional way.

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